RBI:
The RBI has directed credit information companies to appoint internal ombudsman by April 1, 2023.It has issued Reserve Bank of India (Credit Information Companies- Internal Ombudsman) Directions, 2022.
Notification RBI/2022-23/124 CEPD.PRD.No.S806/13-01-008/2022-23, Dated October 6, 2022